Get in touch with Kapok Collective
We’d love to hear from you

Get in Touch

Questions about products, custom orders or just want to know more about kapok? We are here.

Send us a message

Make an Inquiry

Whether you are looking to order a product, request a custom piece, inquire about fabric options or simply say hello, fill out the form and we will respond within 1 to 2 business days.

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Thank you for reaching out. We will get back to you within 1 to 2 business days. In the meantime, feel free to browse our product collection.

Kapok Collective team
Email
We reply within 1 to 2 business days
WhatsApp
Available Mon to Fri, 9am to 5pm EAT
Workshop
Dar es Salaam, Tanzania
Visits by appointment only
Response time
1 to 2 business days
We aim to respond to every inquiry personally
Our process

What happens after you send your message

We read every message personally

Every inquiry goes directly to our team in Dar es Salaam. You will not receive an automated response. A real person reads your message and responds to it.

We discuss your needs

For product orders, we will confirm availability, pricing and delivery. For custom requests, we will ask follow-up questions about size, fabric preferences and timeline.

We make it, with care

Once your order is confirmed, Bahati and the team in Dar es Salaam get to work. Every product is made by hand and delivered with the same attention we bring to every stitch.

Common Questions

Quick answers before you reach out

Yes, we ship to most countries. Shipping costs and timelines vary depending on your location. Please include your country in your inquiry and we will provide a quote.

Standard products typically take 2 to 4 weeks from order confirmation to dispatch. Custom pieces with specific fabric, size or design requirements may take 4 to 6 weeks. We will give you a clear timeline before you confirm your order.

Absolutely. All our products can be customized in a range of fabrics including plain cotton, canvas, kitenge and performance blends. Reach out and we will share our current fabric range with you.

Yes. We work with interior designers, hospitality businesses and trade buyers. We offer custom sizing, branding options and competitive pricing for larger orders. Please select “Wholesale or trade” when submitting your inquiry.

Our tailoring workshop is in Dar es Salaam, Tanzania. Our harvesting network spans rural communities across Tanzania. We are part of The People and Planet Group, which also works across East Africa.

Ready to bring Kapok
into your space?

Browse our full collection or send us a message. Every piece is made by hand, to order, in Tanzania.